How Can We Help Today?
Whether you have questions about a sauna, cold plunge, or gym rack, our team is ready to assist. Owned and operated by AJA Elevated Holdings, LLC.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on the process and any conditions, please refer to our Return Policy page or send us a message through the form below.
How do I start a return or exchange?
To initiate a return or exchange, contact us by email or phone with your order number and reason. Our team will walk you through the next steps and provide any return shipping details.
How do I choose the right sauna for my space?
Consider the available room dimensions, your preferred heat source (traditional or infrared), and how many people will use it. Our team can help you compare models to find the best fit for your home setup.
What should I know before purchasing a cold plunge?
Think about placement, water drainage access, and whether you want an indoor or outdoor unit. Cold plunges vary in size, insulation, and temperature range, so matching features to your routine matters.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every sauna, cold plunge, and gym rack is sourced from trusted brands built for lasting performance.
Free Continental Shipping
Most orders ship free within the Continental U.S., backed by our 30-Day Returns policy.
